Welcome to our FAQ page, your one-stop resource for answers to commonly asked questions.

Whether you're a new customer looking to learn more about what we offer or a long-time user seeking clarification on specific topics, this page has clear and concise information about our products and services.

Leave Management

Yes, Staff Doors allows you to easily create various leave types, such as sick leave, casual leave, parental leave, and more.

It automatically allocates leave based on each employee's accrual date, eliminating the need for manual calculations.

Absolutely. Our leave management software lets you set customizable approval rules to match your organization's policies.

Absolutely. It offers a single, centralized platform where all leave data is stored, making it simple for employees to manage their leave information.

Our software offers detailed analytics for individual employees and entire teams, providing insights into leave usage and helping manage staffing levels effectively.

Attendance Tracking

Absolutely. Employees can submit, track, and manage their leave requests directly through their mobile devices, streamlining the process and making it more accessible and efficient.

Yes, real-time monitoring provides detailed insights into attendance patterns and trends, allowing managers to identify issues such as frequent absenteeism or lateness. This information can be used to implement corrective actions and improve overall attendance rates.

In Staff Doors, you can restrict your employees from clocking in if they are outside of authorized locations. This ensures that attendance data is accurate and prevents unauthorized time logging. However, administrators can manage exceptions or overrides in special cases, depending on the company’s policies.

Biometric integration ensures that only the authorized employee can clock in or out, reducing the risk of buddy punching and improving the overall accuracy of attendance records.

Yes, Talygen's software supports various work schedules and shifts, allowing businesses to manage diverse operational needs efficiently.

Getting Started

Register for an account to begin using Talygen's Staff Doors tool. During registration, you will set up your account and download the monitoring app as part of the initial setup.

You can install our software on your Mac by downloading the app from the Talygen app download page and following the installation instructions. If you require assistance, refer to the Mac Installation guide, which is accessible during onboarding.

After setting up your account and confirming everyone's installation of the leave management software, the next step is to customize your account to meet your leave management requirements.

Our leave management is supported on both Windows and Mac OS.

Supported internet browsers for Staff Doors include all major browsers that are HTML5-compliant.

A free trial with leave management software provides a 7-day period to access and use all features included in the selected plan.

Payment

To start with the leave management software, hit the "FREE TRIAL" button. Select the packages you need and the number of licenses. You can choose a monthly subscription or save 15% with the annual plan. Enter your information and card details, and you’re all set!

If the automatic payment method fails, the support team will contact you to assist you in updating your card. If updating is not an option, you can request a payment link from the support team.

You can choose from three packages: Silent Monitoring, Silent Monitoring with Project Management, and Leave Management Software. All packages come with a seven-day free trial but different features. Our leave management software is the most comprehensive one with all the features.

To switch to a different pricing plan, log into your Talygen account and go to the "Full Subscription & Billing" section. You can then select a new plan that fits your requirements.

The monthly billing plan charges your payment every month starting from the date of purchase. On the other hand, the annual billing plan charges you once a year from the start date, with a 15% discount applied. In both cases, actual billing begins after the trial period.

To add/remove employees from your subscription, visit the Subscription & Billing module within Manage Subscription. Click on "Edit Subscription," increase/decrease the number of licenses to the desired amount, and proceed to update your billing details accordingly.

You can pay with a Debit Card, Credit Card, Amex Card, or Discover Card.

No, you don’t need to enter any promo code. Once you reach the check-out screen, the promo code will be applied automatically.

How It Works

Step 1Automate Tracking and Clock-In

Automatically track leave and clock in via mobile, geolocation, or biometrics.

Step 2Streamline Requests and Approvals

Submit and approve leave requests with real-time attendance monitoring.

Step 3Centralized Tracking and Reporting

Track leave and attendance centrally with real-time reports and customizable schedules.

Why 100,000 Users Worldwide Choose Leave and Attendance Management as Their Top Pick

Real-Time Attendance Tracking

Accurate tracking of work hours, leaves, and absences


"With Leave and Attendance Management software, tracking attendance has become hassle-free and precise, saving us time."

Emma Gonzales, CEO

Centralized Employee Database

Central repository for managing employee information


"The employee database feature has consolidated all our data into one easily accessible place."

Stephen Long, Management Head

Stealth mode

Seamless Leave Management

Centralized leave tracking for efficient monitoring and management


"Managing leave requests through the centralized portal has streamlined our process and improved accuracy."

Brenda Bryant, HR Director

Effective Resource Scheduling

Plan shifts and allocate resources without conflicts


"The software has helped us optimize our team’s productivity and prevent scheduling conflicts."

Larry Russell, Operations Manager

Efficient Geolocation Tracking

Ensures employees clock in from approved locations for accuracy


"Geolocation tracking has improved our attendance accuracy and security, ensuring employees are clocking in from authorized locations."

Pamela Alexander, Team Lead